Yesterday A and I went to the DC Courthouse to get our marriage license because we’re getting married in July. The process took an hour and involved a lot of waiting.
While we were waiting, I did some thinking.
Getting married is probably one of the happiest reasons to enter a courthouse. (The others, I think, are adoption and citizenship.)
In the waiting area, what if the city of DC provided:
voter registration forms
information about tax benefits for first-time homebuyers
reminders to check your smoke and carbon monoxide detectors
information about other city services
the ability to user-test new city websites (related: better jury duty ideas.)
information about obtaining a library card and services the library offers people
The city has SUCH A GREAT OPPORTUNITY to connect with people who are visiting the courthouse a) by choice and b) for a really happy reason! It’s a time when other information can also be disseminated.
What would you design for a marriage license waiting area?